Complete an SDOH assessment
Screen a member for social determinants of health — housing, food, transportation, utilities, and personal safety — and record any identified needs on their record.
Before you start
- You need a role that can create SDOH assessments (Nurse Care Manager, Social Worker, Behavioral Health Clinician, or Care Coordinator).
- In the left menu, go to Members → SDOH Assessment Queue.
- You can also start directly from a member's workspace: open the member and click SDOH Assessment under Role Actions.
Steps
- On the assessment queue page, click New Assessment.
- You're taken to member search — find and select the member you're assessing. The SDOH Assessment form opens for that member.
- For each of the five screening domains — Housing instability, Food insecurity, Transportation access, Utility shutoff risk, and Personal safety / IPV — choose one answer:
- Yes — need identified
- No — no concern
- Decline / unknown
- When you mark a domain Yes, an optional Note field appears — add context about the need (for example, who will follow up).
- Add an Overall summary at the bottom if helpful (for example, "Patient reports food + transport needs; SW will follow up with referrals").
- Click Save Assessment. You return to the member's Face-Sheet, and any identified needs are flagged on the record so the care team can act on them.
Tips / Troubleshooting
- Domains you leave unanswered are recorded as not asked — answer every domain you actually screened.
- Identified needs feed the member's care gaps and can be addressed with a community referral (see Role Actions → Refer to Community in the member workspace).