Upload and manage patient documents
Store scanned forms, insurance cards, outside records, and other files against a specific patient so the whole care team can find them later.
Before you start
- You need patient-directory access (Front Desk Staff, Patient Access Rep, Practice Manager, Billing Specialist, or Admin).
- Go to Practice Management → Documents in the left menu.
- The patient must already be registered in your practice.
Steps
- At the top of the page, click Select a patient. A patient search dialog opens.
- Search for and select the patient. Their name appears in the patient bar at the top — everything you do on this page now applies to that patient.
- Click Upload (top right).
- In the upload dialog, choose the file and fill in the document details, then confirm. The new document appears in the patient's list.
- To work with existing files, use the document list — you can open and review any document uploaded for this patient, whether it was added here or in another CollabKare app.
- To switch to a different patient, click Change in the patient bar; click Clear to drop the patient context.
Tips / Troubleshooting
- Nothing on the page? You haven't picked a patient yet — documents are always patient-specific, so the list stays empty until you select one.
- The storage meter near the top shows how much of your organization's document storage is in use.
- Documents uploaded here are visible to authorized staff in other CollabKare apps too — you don't need to upload the same file twice.