Skip to main content

Upload documents

Add outside paperwork — lab reports, prescriptions, discharge summaries — to your CollabKare record so your whole care team can see it.

Before you start

  • Sign in to the myKare Portal.
  • Have the file ready: PDFs and images (JPG, PNG, GIF, WebP) work, up to 50 MB per file.

Steps

  1. In the sidebar, open Documents under My Records.
  2. Click Upload. The "Upload a document" panel opens.
  3. Choose your file (or drag it in).
  4. Pick the document type that fits best:
    • Lab report
    • Imaging report
    • Discharge summary
    • Visit note
    • Prescription
    • Other
  5. Give it a clear title if you want — something like "Blood test – City Lab – June 2026" is easier to find later than "scan1.pdf".
  6. Click Upload. Your document appears in the list, where you can open or download it anytime.

Tips / Troubleshooting

  • The storage meter on the Documents page shows how much of your plan's space you've used.
  • Take photos of paper documents in good light, straight-on, so the text is readable.
  • Documents you upload become part of your record — your connected providers can view them, which is exactly what makes them useful at your next visit.