Secure your account
Change your password, turn on two-factor authentication, and review where you're signed in — all from one Security page.
Before you start
- Sign in at my.collabkare.id and open Security in the left menu.
- The page has three cards: Change Password, Two-Factor Authentication, and Active Sessions.
Steps
- Change your password — in the first card, enter your current password and your new password twice, then submit. Passwords must meet the platform's strength rules (length plus a mix of upper/lowercase letters, digits, and special characters).
- Set up two-factor authentication — in the second card, follow the setup to register an authenticator app (TOTP). Scan the code with an app like Google Authenticator or Authy and confirm with a generated code. From then on, sign-ins ask for a code from your app.
- Review active sessions — the third card lists the devices and browsers currently signed in to your account. Sign out any session you don't recognize.
Tips / Troubleshooting
- An info banner on the page notes that most security settings are managed right here; a few advanced settings may require additional support — contact your administrator if you can't find one.
- If you lose your authenticator device, use account recovery from the sign-in screen or contact support before removing your only second factor.
- Changing your password signs you out of other sessions — plan for a quick re-login on your devices.