Skip to main content

Governance console overview

The CollabKare Admin console at admin.collabkare.com is the internal governance surface for CollabKare staff. It's where new registrations are approved, third-party app submissions are reviewed, role visibility is administered, and platform activity is audited.

Who can sign in​

Access is restricted to CollabKare company staff with the internal Administrator role. A signed-in organization user without that role sees an Access restricted screen and is directed to use Cloud Manager instead.

What's in the console​

The left menu is grouped into sections. The ones covered in these guides:

  • Operations → Provisioning — Patient Requests, Organization Requests, and the Activity Log: the registration approval queues and the tools to retry or abort a stuck account setup.
  • Platform & Governance → App Curation — the review queue for third-party app submissions, with a pending-count badge in the menu.
  • Platform & Governance → Roles & Permissions — the role-by-feature visibility grid with staged, publishable overrides.
  • Platform & Governance → Compliance → Audit Logs — the append-only record of every PHI access and admin action.

Other sections (Users, Organizations, Lead Pipeline, Knowledge Base, Provider Directory, Website Content, Inventory, Commerce, Insurance Catalog, Billing & Invoices, Visitors, Newsletter Studio, Messaging, Vendors, Settings) support day-to-day platform operations and are not covered by these task guides.

Approval vs. instant actions​

Everything in this console is an operator action that takes effect immediately — this console is the approval queue that other flows (organization and patient registration, app submissions) wait on.